k09 Terms & Conditions

Please read these terms carefully before using k09. By accessing or placing a bet on our platform, you confirm that you have read, understood, and agreed to be bound by every clause set out below.

Effective 1 January 2026 21+ Only English Governing Language
Last Updated: 1 January 2026. These Terms & Conditions supersede all prior versions published on k09. k09 reserves the right to amend these terms at any time; continued use of the platform constitutes acceptance of the most current version.

1. Introduction

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "User", "you") and k09 ("k09", "the Platform", "we", "us", "our") governing your access to and use of the k09 website, mobile interface, and all associated services including sports betting, live casino, slot games, and the Mine loyalty programme.

By registering an account, making a deposit, placing a wager, or otherwise accessing any part of the k09 platform, you confirm that you:

  • Are at least 21 years of age;
  • Are accessing k09 from a jurisdiction where online betting is permitted under applicable local law;
  • Have read these Terms in full and agree to be bound by them;
  • Are acting on your own behalf and not as an agent or representative for any third party;
  • Understand that gambling involves risk and that you may lose funds you deposit.

If you do not agree to any part of these Terms, you must immediately discontinue use of the k09 platform and close your account.

2. Eligibility & Age Verification

k09 is strictly available to adults aged 21 years and above only. It is a criminal offence in many jurisdictions to facilitate gambling by persons under the legal gambling age. k09 takes this obligation seriously and reserves the right to request identity and age verification documents from any account holder at any time without prior notice.

2.1

Age Requirement

Players must be 21 years of age or older at the time of registration and at all times during active use of k09. If k09 discovers that a player is or was under the minimum age at any point, the account will be suspended immediately, all pending withdrawals will be cancelled, and any funds in the account may be forfeited pending investigation.

2.2

Identity Verification (KYC)

k09 operates a Know Your Customer (KYC) process. Players may be required to submit a copy of a government-issued photo ID (National Identity Card, passport, or driving licence), a utility bill or bank statement for proof of address, and proof of ownership of any payment method used (e.g., bKash or Nagad account screenshot). Failure to provide satisfactory documentation within the requested timeframe may result in account suspension or closure.

2.3

One Account Per Person

Each individual may hold only one active k09 account. Duplicate accounts ("multi-accounting") are strictly prohibited. If k09 identifies multiple accounts belonging to the same person, all duplicate accounts will be closed, bonuses forfeited, and any winnings derived from bonus funds may be voided. The original account may also be suspended pending investigation.

2.4

Prohibited Territories

k09 does not accept registrations from players located in jurisdictions where online gambling is explicitly prohibited by law. It is the player's sole responsibility to ensure compliance with applicable local laws before registering or depositing. k09 makes no warranty that use of the platform is lawful in your jurisdiction.

3. Account Registration & Management

3.1

Accurate Information

You are required to provide accurate, complete, and up-to-date information at registration and to notify k09 promptly of any changes. Providing false or misleading information constitutes a material breach of these Terms and may result in immediate account closure and forfeiture of funds.

3.2

Account Security

You are solely responsible for maintaining the confidentiality of your k09 username and password. k09 will never ask for your password via email, SMS, or chat. You must notify k09 support immediately at [email protected] if you suspect any unauthorised access to your account. k09 shall not be liable for any losses arising from your failure to protect your login credentials.

3.3

Account Suspension & Closure

k09 reserves the right to suspend or permanently close any account at its sole discretion, including but not limited to cases of suspected fraud, abuse of bonus promotions, match fixing, money laundering, or breach of any provision in these Terms. Where an account is closed for reasons not related to player misconduct, any genuine funds (excluding bonus balances) will be returned to the player's verified payment method within a reasonable timeframe.

4. Deposits, Withdrawals & Payments

All monetary transactions on k09 are conducted in Bangladeshi Taka (BDT). Supported deposit and withdrawal channels include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank, subject to availability.

4.1

Minimum Deposit

The minimum single deposit on k09 is ৳200. k09 does not charge a platform fee on deposits; however, your mobile banking provider (e.g., bKash or Nagad) may apply their own transaction charges independently of k09.

4.2

Withdrawal Processing

Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit. Processing times are typically within 24 hours for verified accounts. Withdrawals are subject to completion of any applicable wagering requirements. k09 reserves the right to request additional KYC documentation before processing any withdrawal above ৳50,000.

4.3

Anti-Money Laundering

k09 operates in compliance with anti-money laundering (AML) best practices. Deposits must originate from payment accounts registered in the player's own name. k09 prohibits the use of the platform for any money laundering activity. Where suspicious transactions are identified, k09 will freeze the relevant account, withhold funds pending investigation, and report the activity to appropriate authorities as required by applicable law.

4.4

Currency & Exchange

All account balances, bonuses, wagers, and winnings are denominated in BDT. k09 does not accept cryptocurrency deposits or any foreign-currency-denominated payment methods at this time.

5. Bonuses, Promotions & Mine Loyalty

k09 offers welcome bonuses, reload bonuses, free-spin promotions, and loyalty rewards through the Mine programme. All promotional offers are subject to specific terms published alongside each promotion. The following general conditions apply to all bonuses unless explicitly overridden by promotion-specific terms.

5.1

Wagering Requirements

Bonus funds credited to a player's account are subject to wagering requirements before they or any associated winnings may be withdrawn. The applicable wagering multiplier is stated on each promotion page. Unless promotion-specific terms state otherwise, bonus funds must be wagered the required number of times on eligible games before a withdrawal request will be approved.

5.2

Bonus Abuse

k09 actively monitors for patterns of bonus abuse, including but not limited to: claiming the same promotion across multiple accounts, placing low-risk hedging bets designed solely to clear wagering requirements, and any coordinated play intended to exploit promotional offers. Where bonus abuse is identified, k09 reserves the right to void the bonus, remove related winnings, and suspend or close the account.

5.3

Mine Loyalty Points

Points earned through the Mine loyalty programme have no cash value and cannot be transferred, sold, or gifted to another player. k09 reserves the right to modify the Mine point earning rate, tier thresholds, and reward catalogue at any time with reasonable notice. Points forfeit upon account closure.

6. Betting Rules & Game Conduct

6.1

Bet Placement & Acceptance

All bets are subject to acceptance by k09. k09 reserves the right to refuse, limit, or void any bet at its sole discretion, including where the bet was placed after the event outcome was known, where a technical error affected odds display, or where the stake exceeds applicable limits for the relevant market.

6.2

Palpable Errors

If k09 makes a manifest error in the display of odds, game outcomes, or account credits due to a technical fault or human error ("palpable error"), k09 reserves the right to correct the error and void any bets or transactions affected, regardless of whether the relevant bet or transaction has already been settled.

6.3

Match Fixing & Integrity

k09 has a zero-tolerance policy on match fixing, spot fixing, and any form of corrupt wagering activity. Accounts suspected of placing bets connected to fixed or manipulated events will be immediately suspended. All relevant bet data may be shared with appropriate cricket and sports governing bodies including the ICC, BCB, and BPL governing council.

6.4

Disconnection & Technical Issues

k09 is not responsible for losses incurred due to internet disconnection, device failure, or power cuts on the player's side. Live game and in-play bet outcomes are determined by k09's central system records, which shall be the definitive record in any dispute. Players are advised to maintain a stable connection before placing in-play bets.

Key Rules at a Glance

Six fundamental obligations every k09 player must understand.

🔞

21+ Strictly Enforced

No person under the age of 21 may register or use k09 under any circumstances. Age verification may be requested at any time and non-compliant accounts will be closed without exception.

👤

One Account Per Player

Creating or operating more than one k09 account — whether under the same name, mobile number, device, or IP address — violates these Terms and will result in all accounts being suspended and bonuses voided.

💳

Own Payment Methods Only

Players must use payment methods registered in their own name. Depositing via third-party bKash, Nagad, or bank accounts is prohibited. Violations will result in withdrawal suspension pending full KYC review.

🎯

Wagering Requirements Apply

Bonus funds are not immediately withdrawable. Each promotion specifies a wagering multiplier that must be completed in full before the bonus balance or its winnings become eligible for withdrawal.

⚖️

No Fraudulent Activity

Any fraudulent, deceptive, or collusive behaviour — including chargeback fraud, bonus abuse, multi-accounting, and match fixing — will result in permanent account closure and potential reporting to relevant authorities.

🔒

Protect Your Credentials

You are solely responsible for your login details. k09 will never ask for your password. Any losses caused by failure to keep your credentials secure are your own responsibility. Enable two-factor authentication in Mine settings for maximum protection.

7. Intellectual Property

All content on the k09 platform — including but not limited to text, graphics, logos, game assets, software, interface design, and the k09 brand name — is the proprietary property of k09 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial entertainment purposes only.

You may not copy, reproduce, distribute, publish, reverse-engineer, decompile, create derivative works from, or commercially exploit any part of the k09 platform without prior written consent from k09. Game content provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the exclusive property of the respective provider and is subject to their individual licensing terms.

8. Privacy & Data Protection

k09 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By registering with k09, you consent to the collection and processing of your personal data as described in the Privacy Policy. Your data is used for account management, identity verification, fraud prevention, and — where you have opted in — promotional communications. k09 does not sell personal data to third parties unrelated to the delivery of its core services.

For full details of how k09 handles your personal information, cookie usage, and your rights as a data subject, please review the Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by applicable law, k09 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of funds, loss of data, loss of profits, or business interruption, whether based in contract, tort, negligence, strict liability, or any other legal theory.

Important Notice: Gambling involves financial risk. k09 accepts no responsibility for financial losses you sustain through betting or gaming on the platform. You acknowledge that you gamble at your own risk and that the house edge in casino games means that over extended play, the statistical outcome favours the platform. Never wager more than you can afford to lose.

k09's total liability to you for any claim arising under these Terms shall not exceed the net deposits you made to your account in the thirty (30) calendar days immediately preceding the event giving rise to the claim.

10. Responsible Gaming

k09 is committed to promoting responsible gambling among all players. The platform provides deposit limits, session time reminders, cooling-off periods, and a self-exclusion feature accessible through the Mine settings panel. These tools are available to all registered players at no charge and take effect immediately upon activation.

If you believe your gambling is causing harm to yourself or others, we strongly encourage you to make use of the available responsible gaming tools and to contact our support team at [email protected] for confidential assistance. Full guidance is available on the Responsible Gaming page.

11. Amendments & Governing Law

11.1

Right to Amend

k09 reserves the right to amend, update, or replace these Terms at any time. Where a material change is made, k09 will notify registered players via the email address on file or through a notice displayed on the platform. Continued use of k09 following publication of revised Terms constitutes acceptance of those revised Terms. If you do not accept the revised Terms, you must close your account before the effective date of the changes.

11.2

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

11.3

Entire Agreement

These Terms, together with the Privacy Policy and any promotion-specific terms published on k09, constitute the entire agreement between you and k09 with respect to your use of the platform and supersede all prior agreements, representations, and understandings of any nature.

11.4

Language

These Terms are published in English, which is the governing language for the purposes of interpretation and dispute resolution. Any translation provided is for convenience only; in the event of conflict, the English version shall prevail.

12. Contact & Dispute Resolution

If you have any questions about these Terms or wish to raise a dispute regarding your k09 account, please contact the k09 support team in the first instance. Our team operates 24 hours a day, 7 days a week, and aims to resolve all queries within 48 hours of receipt.

Support Email: [email protected] (plain text — not a clickable link)

Please include your registered username, account ID, and a clear description of your query or dispute when contacting support. k09 is committed to resolving all complaints fairly and in a timely manner. Where a dispute cannot be resolved through direct communication with the support team, the matter may be escalated to k09's internal compliance review process.

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